flick: (Default)
Flick ([personal profile] flick) wrote2012-03-15 03:59 pm

Opticians

Does anyone have anything particularly good / bad to say about Boots opticians?

I've always used D&A, which have now been bought by Boots. I'm not going to use my local branch, whatever it's now called, as they messed up my last pair of glasses, and the branch that I went to to get them sorted out isn't there any more as it was too close to a big Boots.

Alternatively, does anyone have anything particularly good to say about any of the other chains, particularly for non-straightforward prescriptions?

(Today, we went for a ride in the woods, and it was lovely and sunny. This contrasted with my journey to pilates, before which I had to send Mike an sms asking if I needed to use the fog lights, and if so how....)

[identity profile] guybles.livejournal.com 2012-03-15 09:42 pm (UTC)(link)
I used Boots just once - no problems with the test, but they took what felt like about a million years to get the glasses ordered, made up and delivered...at which point, they noticed a flaw and started again.

Seriously, all told, it took about two and a half weeks - and they were distinctly indifferent about all this delay and the amount of time I spent chasing them to do anything.

I've decided to go with a local chain instead now, because they can at least get glasses done in a week...