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Things not happening (bad and good)
We still haven't got a new food waste bin. Mike chased them last week and they said 'oops, it's showing as a closed job on our system, we'll get one out to you', and then again today when they said 'we've just run out, we'll have more the second week of February'. Sigh.
I'm still wrangling with Parcelmonkey about two of the Christmas parcels, and have concluded they they're a great service as long as nothing goes wrong but will then do anything to avoid paying out on insurance. The one that just vanished (and was marked as having been signed for by 'destroyed') they're still trying to get a response from the courier about, and won't open a claim until they do (so, never then). The one that arrived soaked with water and smashed they have, so far, told me that the photo of some of the contents 1) shows no damage, 2) only shows one damaged item, a glass jar of jam and they don't cover food (fair enough, in the T&Cs), 3) does actually show damage to non-food but it's where the (bright purple) jam has caused (colourless, water) damage to a book. Then they asked me to send a photo of the paper that the book had been wrapped in. Then they said they'd pay for the book but nothing else. I pointed out the value of the other non-food items, the packaging, and the shipping cost. They said they'd pay for the book and nothing else. I am here eliding the several-week-long gaps where they completely ignore my messages. I suspect that I'll be Writing Them A Letter shortly.
Jo hasn't thrown up since we took her to the vet, which is marvellous news. She has, however, got very stiff where she's been off her (potentially tummy-upsetting) metacam. I spoke to the nurse yesterday and got the ok to start her back on it, so she had a half dose last night and a normal one this morning. She seems fine (if still a bit hobbly), although I can hear her tummy making slightly worrying noises as I type. Actually, that might be snoring. Not sure....
Much to our surprise, neither our phones nor our power went out overnight / this morning, although the people down the road were without power for much of the day. We don't seem to have taken any damage, which is good, and even managed an hour in the garden this afternoon: out of the wind, it's been quite nice in the sun.
Oh, buggerit. They've just announced a bird 'flu prevention order. Here we go again.... Better hope that we don't have to keep the boys in the stableyard as much as we have been doing recently, because the ducks will have to stay in there for the duration.
I'm still wrangling with Parcelmonkey about two of the Christmas parcels, and have concluded they they're a great service as long as nothing goes wrong but will then do anything to avoid paying out on insurance. The one that just vanished (and was marked as having been signed for by 'destroyed') they're still trying to get a response from the courier about, and won't open a claim until they do (so, never then). The one that arrived soaked with water and smashed they have, so far, told me that the photo of some of the contents 1) shows no damage, 2) only shows one damaged item, a glass jar of jam and they don't cover food (fair enough, in the T&Cs), 3) does actually show damage to non-food but it's where the (bright purple) jam has caused (colourless, water) damage to a book. Then they asked me to send a photo of the paper that the book had been wrapped in. Then they said they'd pay for the book but nothing else. I pointed out the value of the other non-food items, the packaging, and the shipping cost. They said they'd pay for the book and nothing else. I am here eliding the several-week-long gaps where they completely ignore my messages. I suspect that I'll be Writing Them A Letter shortly.
Jo hasn't thrown up since we took her to the vet, which is marvellous news. She has, however, got very stiff where she's been off her (potentially tummy-upsetting) metacam. I spoke to the nurse yesterday and got the ok to start her back on it, so she had a half dose last night and a normal one this morning. She seems fine (if still a bit hobbly), although I can hear her tummy making slightly worrying noises as I type. Actually, that might be snoring. Not sure....
Much to our surprise, neither our phones nor our power went out overnight / this morning, although the people down the road were without power for much of the day. We don't seem to have taken any damage, which is good, and even managed an hour in the garden this afternoon: out of the wind, it's been quite nice in the sun.
Oh, buggerit. They've just announced a bird 'flu prevention order. Here we go again.... Better hope that we don't have to keep the boys in the stableyard as much as we have been doing recently, because the ducks will have to stay in there for the duration.
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Which just doens't seem right to me - the courier is undertaking to deliver the parcel (and being paid to do so), they have not only not delivered it but lost it entirely, yet they don't have to compensate the sender (or, presumably, the recipient) for the loss of the parcel and it's contents, tyhe money paid for the delivery or anything. This seems like it's giving already bad courier companies carte banche for just dumping parcels (or keeping the contents) rather than attempting to deliver them at all.
Teddy
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Teddy